HarryPotterShop Phone Numbers and Emails

Toll-Free Number:

  • (888) 834-9536
    Toll free
Send Message

Customer Service:

  • +44 345 711 4141
    The Harry Potter Shop at Platform 9 ¾
  • +44 800 640 4550
    The Making of Harry Potter Shop

Legal:

  • (877) 640-2120
    CCPA Inquiries
  • (818) 977-0018
    Copyright Infringement Inquiries

HarryPotterShop Emails:

General Info
Harry Potter Store New York
Legal
Copyright Infringement Inquiries
accessibility@wb.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

HarryPotterShop Website:

HarryPotterShop Help Center:

Corporate Office Address:

Warner Bros. Entertainment Inc.
4000 Warner Boulevard
Burbank, California 91522
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00 am - 8:00 pm EST

Saturday: 10:00 am - 6:00 pm EST


Additional Addresses:


Harry Potter Store New York

935 Broadway

New York, NY 10010, US


The Harry Potter Shop at Platform 9 ¾

Kings Cross Station,

London - N1 9AP United Kingdom


The Making of Harry Potter Shop

Warner Bros. Studio Tour London

Studio Tour Drive

Leavesden WD25 7LR United Kingdom


More contact details

Fax:

+1 (818) 977-7929

HarryPotterShop Rating Based on 8 Reviews

Rating details

2.1
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Website

Rating stats

Rating trend

How Good is HarryPotterShop's Customer Service?

Diamante Ojc
Diamante Ojc
Feels Neutral | Jan 13, 2024

I have had a pleasant experience with HarryPotterShop customer service through e-mail but it takes longer.

Read full quote
Maria P Yjj
Maria P Yjj
Feels Disappointed | Jan 04, 2024

Horrible not to be able to speak to customer service and only thru email where I have to pay 1 dollar ??? who does that???

Read full quote

Summary of HarryPotterShop Customer Service Calls

134 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HarryPotterShop?

Request for Information Question:

  • “Need help with order”
  • “Looking for a item”
  • “Didn't have things in my bag that i brought up to check out with my other stuff. Didn't know till i got home and took things out of the bags.”

Shipping and Delivery Question:

  • “Missing packages”
  • “Package delivered to wrong address”
  • “Missing item from order”

Return/ Replace Question:

  • “Return and exchange of purchased items.I called this number three different days and it just rings busy and no one ever answers.”
  • “Order Exchange”
  • “Change”

Product/ Service Question:

  • “To buy an owl”
  • “Left product”
  • “Broken order”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Our ticket was canceled”

Cards Question:

  • “Not accepting my card”
  • “Missing wand cards”

Payments and Charges Question:

  • “Charges”
  • “Overcharged”

Website/ Application Question:

  • “I want to make sure you have onsite architect wand”

Other Question:

  • “To fix order”
  • “Never got the items that I purchased”
  • “Store operations”

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